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May 25, 2015

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Protect Yourself From Identity Theft!
Steps your credit union takes to protect your identity!
We take your privacy very seriously. The staff of Chino Federal will not divulge your personal information to any outside party, except as required by law. Some of the steps we take to protect your identity include:

  • Requiring identification before disclosing sensitive account information
  • Destruction of non-essential documents that contain sensitive information
  • Compliance with federal regulations to protect your identity

Chino Federal Will Never Ask You For:

  • The Credit Union will NEVER send you an email asking you for, or to verify sensitive account information, because we already have it.
  • The Credit Union will NEVER place an automated telephone call to you asking you for, or to verify your account number or other sensitive information
  • Never respond to Internet or telephone requests that you did not initiate from anyone asking you to verify your financial institution's account information or account number.
  • Provide sensitive information only if you initiate the phone call.
  • If you did not initiate the phone call, attempt to obtain the caller's phone number and report this information the Credit Union immediately!


If You Believe That Your Identity Has Been Stolen or Compromised:
  • Call Chino Federal Credit Union immediately and inform us of the situation. Ask to place a fraud alert on your account
  • Contact one of the three major credit bureaus and discuss weather you need to place a fraud alert on your file:
Equifax   Experian   TransUnion
1 800 525-6287
P.O. Box 740250
Atlanta, GA 30374
  1 888 397-3742
P.O. Box 1017
Allen, TX 75013
  1 800 680-7289
P.O. Box 6790
Fullerton, CA 92634
Report all suspicious contacts to the Federal Trade Commission through the Internet at or by calling 1 877 IDTHEFT.
More Information
Privacy Notice:

Your privacy is important to us. Chino Federal Credit Union will not sell, distribute or in any way provide your name or email address to any outside organization. When you sign up to receive the Chino Federal e-News!, you are authorizing Chino Federal Credit Union to occasionally send you email about the credit union and the services we offer. Read our privacy notice >>


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